Tech
Otter Launches Enterprise Search Feature Across Multiple Tools
AI Summary
Otter introduces a new feature allowing users to search across their enterprise tools, connecting to outside apps and services using the Model Context Protocol (MCP) standard. This move aims to position Otter as a full workspace for users to bring in data, search, and make business decisions.
The Evolution of AI Meeting Notetakers
AI meeting notetaker apps have realized that transcribing meetings and providing summaries alone is not enough to justify their business models and valuations. They now want to act as a full workspace where users bring in data from different sources, search across all of it, and make decisions about their business. Following notetakers like Read AI, Fireflies.ai, and Fathom, Otter is now launching enterprise search by acting as a Model Context Protocol (MCP) client.Otter's New Enterprise Search Feature
Otter has been around for nearly a decade now, but it has been making moves toward becoming an enterprise productivity tool in the last few months. With this launch, users can connect their Gmail, Google Drive, Notion, Jira, and Salesforce accounts and query that data along with existing meeting data. The company said that it will soon allow connections with Microsoft Outlook, Teams, SharePoint, and Slack. Users can not only search for data across these tools but can also push meeting summaries to Notion or draft a Gmail message.AI Assistant Redesign
The company said that it has also redesigned its AI assistant to be consistently present across the whole interface, so users can ask questions anytime. The assistant can understand the context of the screen, such as a particular meeting or a channel, and answer questions accordingly.Botless Meeting Capture and Enterprise Preferences
Meanwhile, most notetakers are following Granola’s lead and allowing for a botless meeting capture — recording meetings using a device’s system audio rather than having a bot join the call. Otter said that it brought this feature to the Mac app late last year, and is now launching a Windows app with a similar feature. Otter CEO Sam Liang said that the company’s enterprise customers prefer when a meeting notetaker joins the call.User Growth and Financials
- 25 million users and $100 million in annual recurring revenue last year
- Now has 35 million users