Millions to Receive Car Finance Compensation: FCA Unveils £7.5bn Payout Scheme

The UK's Financial Conduct Authority (FCA) has confirmed that millions of victims of the country's car finance scandal will receive payouts this year. The regulator has unveiled a long-awaited industry-wide scheme to compensate people who were treated unfairly when taking out motor finance to buy a new or second-hand vehicle.

The scheme, which will put £7.5bn back into people's pockets, is expected to result in a likely total bill of £9.1bn for lenders. The FCA had previously estimated that 14.2m loan agreements would be considered unfair and therefore due compensation, but this number has been cut to 12.1m.

The average payout is expected to be around £830 per agreement, up from the previously estimated £695. The scheme will largely focus on people whose deal included a 'discretionary commission arrangement' (DCA), a type of car finance banned in 2021.

Millions of claims will be paid out later this year, with the vast majority settled by the end of 2027. The FCA has advised people to 'complain now to get compensation sooner' and has provided a template letter on its website for those who want to make a claim.

Lenders will have three months from the end of the implementation period to let people know whether they are owed compensation and, if so, how much. The payout timings vary, but for a post-April 2014 agreement, a lender must confirm if someone is owed money, and how much, by 30 September this year. The individual has a month to accept or challenge the offer, by 31 October. Then compensation is paid within one month, by November.