DoorDash Unveils AI Chatbot for Personalized Food and Grocery Ordering

Revolutionizing Food and Grocery Ordering with AI

DoorDash has announced the launch of a new AI chatbot called 'Ask DoorDash,' which allows users to order food and groceries using text prompts and photos. This latest AI push aims to make the ordering process more conversational and personalized.

The Capabilities of Ask DoorDash

The chatbot enables users to search the app for what they're looking for in their own words, eliminating the need to scroll through restaurants and stores to build a cart. Users can tell the chatbot what they're in the mood for, share a recipe link to find the items, or describe the reservation they're looking for.

Personalized Grocery Shopping

DoorDash's app can build a grocery cart based on a photo from a cookbook, a picture of a grocery list, or a recipe. The app will then add all the items and their correct quantities to the cart, prompting users to check if they already have staples like sugar and butter.

Streamlining Food Ordering

For food ordering, users can tell the chatbot that they want a 'filling dinner for a family of 4.' The app will then surface restaurants alongside a personalized blurb explaining why it matches the search. Users can narrow the results further with queries like 'Show me kid-friendly vegetarian spots with mild options.'

Reservation and Rollout Details

The chatbot is rolling out on iOS in select regions for restaurant search and grocery shopping, and within DoorDash Reservations. It will reach more users across the U.S. in the coming weeks. With Ask DoorDash for Reservations, users can ask the chatbot to find a 'table for two downtown for a date-night dinner around 8 PM.'