Air Canada CEO Steps Down Amid Backlash Over Lack of French in Tribute

Air Canada's CEO, Michael Rousseau, has announced his retirement by the end of the third quarter of 2026, following a wave of criticism for his handling of a video tribute to pilots killed in a fatal collision at New York's LaGuardia airport.

The controversy began when Rousseau posted a four-minute condolence video in which he spoke only two French words – bonjour and merci. This sparked outrage and mockery from both the public and politicians, who criticized him for not speaking French, despite Air Canada's requirement to provide services in both English and French under Canada's Official Languages Act.

Rousseau's inability to speak French was seen as a lack of compassion towards the victims of the crash, including Antoine Forest, a 30-year-old francophone pilot. The incident prompted over 2,000 complaints to the office of the commissioner of official languages, and lawmakers in Quebec overwhelmingly passed a motion calling for Rousseau to step down.

In response to the backlash, Rousseau issued a statement apologizing for his inability to speak French and promised to continue his efforts to improve. However, the damage had already been done, and Rousseau's retirement was announced shortly after.

Rousseau's history with the French language has been scrutinized in the past, including a high-profile speech in Quebec in 2021 where he only spoke English. He had reportedly spent 300 hours studying French before his video statement, but was still unable to string together a handful of rehearsed sentences.