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Tech Jun 19, 2026

NEA's Tiffany Luck on AI ROI Reality Check in Silicon Valley

NEA partner Tiffany Luck discusses the current tension between AI hype and ROI in Silicon Valley, h…
The Silicon Valley AI Reality Check Tokenmaxxing was the hottest trend in Silicon Valley earlier this year, with CEOs encouraging employees to push AI usage as far as it would go. Then the bill came due. Uber reportedly blew through its annual AI budget in a few months, some companies cut Claude licenses for parts of their org, and Meta killed its internal leaderboard. Tiffany Luck's AI Investment Philosophy This tension between hype and ROI is exactly where NEA partner Tiffany Luck lives these days. She got her start convincing companies that e-commerce was the future, and now she's all in on AI, especially when it comes to the possibilities for "magic moments" in the consumer business. The Future of Personal Agents On this episode of TechCrunch's Equity podcast, Luck joins Rebecca Bellan to talk about the future of personal agents, her thoughts on this year's AI IPOs, and how startups are stepping in to help enterprises track return on AI spend. Where AI Investment is Heading As companies continue to grapple with the balance between AI innovation and practical ROI, Luck's perspective offers valuable insights into where the industry is heading and how businesses can navigate this new technological landscape.
#NEA #Tiffany Luck #AI ROI
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Tech Jun 18, 2026

Enterprises Struggle to Calculate AI ROI

Enterprises are having trouble figuring out the return on investment for AI, with many blowing thro…
The AI ROI Conundrum Enterprises are still struggling to determine the return on investment (ROI) for their AI initiatives. This challenge was highlighted by the rapid adoption of AI usage earlier this year, which has since slowed down as companies face budget constraints and difficulties in measuring the effectiveness of their AI investments. The Hype and Reality of AI Adoption The trend of 'tokenmaxxing' was briefly popular in Silicon Valley, with CEOs pushing employees to maximize AI usage. However, this enthusiasm was short-lived, as companies like Uber reportedly exhausted their annual AI budgets in just a few months. Some organizations even cut back on their AI licenses, and Meta discontinued its internal leaderboard. Expert Insights from NEA's Tiffany Luck NEA partner Tiffany Luck, who has experience convincing companies of the potential of e-commerce, is now focused on AI, particularly in the consumer business. She believes AI can create 'magic moments' and joins Rebecca Bellan on TechCrunch's Equity podcast to discuss the future of personal agents, AI IPOs, and how startups are helping enterprises track AI ROI. The Role of Startups in AI ROI Tracking As enterprises struggle to measure the effectiveness of their AI investments, startups are stepping in to offer solutions. These startups aim to help companies track their return on AI spend, providing valuable insights and tools to optimize AI adoption. The Future of AI and Personal Agents Luck shares her thoughts on the future of AI, including the potential for personal agents and the impact of AI on the consumer business. Her insights provide valuable perspectives on the evolving AI landscape and the opportunities that lie ahead.
#NEA #Tiffany Luck #AI ROI
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