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Business Jun 17, 2026

John Lewis Invests £20m in Glasgow Store Revamp as Part of £50m Branch Reboot

John Lewis is injecting £20m into its Glasgow city centre store as part of a wider £50m investment …
The Lead: John Lewis's Vote of Confidence in Glasgow Retail John Lewis is to spend £20m on a revamp of its Glasgow store in the city centre's Buchanan Galleries, demonstrating a significant vote of confidence in the shopping mall that was recently scheduled for demolition. This investment represents the largest cash injection within a wider plan to spend £50m this financial year on refreshing its shops, with department stores in Reading, Cambridge, Leicester and Liverpool all earmarked for upgrades. The Glasgow Transformation: Expanding the Retail Experience The Glasgow project includes expanding the beauty hall with a fragrance hall and gift emporium. The company announced that every corner of the 28,000 sq metre store would be upgraded, featuring a new John Lewis Platter in-house cafe-restaurant and additional women's and men's fashion labels. The lower ground floor will be the first to be completed, with a technology and sports floor due to be in place by late September. Notably, the store will remain open throughout the refurbishment process, with completion expected early next year. The Financial Impact: £800m Reboot Program John Lewis's £50m outlay is the latest phase of the 161-year-old retailer's program to spend £800m by 2029 on rebooting its 36 branches. This investment comes as the company reports positive financial results, with sales at John Lewis's department stores increasing by 3% to £4.9bn in the year to 31 January, and underlying profit up 29% to £58m. These strong results have enabled the parent group, the John Lewis Partnership, which also owns Waitrose, to pay a bonus to staff for the first time in four years. The Industry Shift: Department Store Revival Strategy The investment is part of broader attempts to revive the department store model as rivals such as Debenhams and Beales have disappeared from high streets, while House of Fraser has more than halved in size. John Lewis has been introducing new brands with cross-generational appeal, from Topshop and Carhartt in fashion to Charlotte Tilbury in beauty, to Waterstones bookshops. Peter Ruis, the managing director of the employee-owned chain, emphasized the strategic shift away from traditional department stores, stating he was "getting rid of the old stuffy department store and replacing it with something more experiential." The Future Outlook: Glasgow's Retail Renaissance The refurbishment of Buchanan Galleries' flagship tenant occurs after the mall's owner, LandSec, won planning permission for a major overhaul of the 1990s shopping center, having abandoned demolition plans. This investment in Glasgow comes as the city seeks to revive its retail center, which has been impacted by online shopping and the decline of some historical buildings. The timing coincides with Glasgow's efforts to leverage its 850th anniversary to revitalize the city center, with other developments including the conversion of the former Watt Brothers department store into a hotel. Susan Aitken, leader of Glasgow city council, welcomed the investment as "a huge vote of confidence in Glasgow's retail sector" that will ensure John Lewis remains a key shopping attraction for decades to come.
#John Lewis #Glasgow #Retail Investment
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