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Walking into Scisters Salon & Apothecary in southern California reveals what's immediately absent: no wall of plastic bottles, no chemical tang, and minimal waste. The salon's shelves feature large refill containers of shampoo and conditioner, houseplants adorn the space, and hair clippings are composted. The only trash can is a small basket mostly collecting clients' personal items, creating an environment that co-owner Melissa Parker notes clients immediately comment on: 'It smells good in here.' That never happens in a conventional salon.Opened 15 years ago by Parker and Easton Bajsec in La Mesa near San Diego, Scisters has evolved into one of the region's most prominent low-waste salons, diverting up to 99% of its refuse from landfills. Their business transformation addresses a significant industry problem: the beauty sector generates substantial waste, with North American salons sending an estimated 63,000lbs of hair to landfills daily, plus hundreds of tons of used foil and leftover hair dyes.The turning point came when Bajsec watched a documentary about the zero-waste movement while Parker developed health problems linked to prolonged exposure to salon chemicals. Studies have found that hairdressers' exposure to harmful chemicals such as formaldehyde, ammonia and sulfates puts them at higher risk of asthma, skin conditions, reproductive illnesses and cancer. Rather than leave the industry, they transformed their business.They eliminated perms due to formaldehyde exposure and moved away from big-name products despite green marketing claims. When existing alternatives didn't meet their standards for performance, ingredient transparency and waste reduction, they created their own line. Element, launched in 2019, is made in a California lab and sold in refillable glass and aluminum containers, featuring recognizable ingredients like organic aloe, wheat protein and castor oil.The salon's waste reduction strategies extend beyond product packaging. They implemented hair composting, foil recycling, and replaced waxing with sugaring—a compostable hair-removal technique. They switched to LED lighting, installed water-efficient showerheads, and use washable cloths instead of paper towels. Though they still offer hair bleaching (which releases ammonia), they mitigate risks with industrial air filtration and air-purifying plants.Bajsec acknowledges that 100% zero waste is impossible due to regulatory constraints on reusable gloves and plastic pump tops. The salon ships its minimal plastic waste to Green Circle Salons for specialized processing, paying $200 per box. Despite this cost, Parker notes the overall approach has been financially beneficial: 'Overall, it's actually less expensive. We're not outsourcing to other beauty brands. We're mindful about systems.'Their commitment to sustainability proved critical during the COVID-19 pandemic. When mandatory closures threatened their survival, they pivoted to refill sales, meeting clients in the parking lot. This refill model kept revenue flowing, allowing them to pay full rent while many neighboring tenants struggled. 'Going green has been the greatest thing we've done for our business financially,' Parker says. 'We accidentally created a point of differentiation.'Denise Baden, a professor of sustainable business at the University of Southampton, confirms that eco-friendly practices often reduce costs. 'It's a misunderstanding that to be eco-friendly, you have to spend more money. In fact, usually, it's the reverse,' she notes, adding that hairdressers are uniquely positioned to influence their communities.Now, Parker and Bajsec are helping other salons adopt similar practices through speaking engagements and an online guide. 'We get calls from other salons all the time,' Bajsec says. 'It's not sustainable if we're the only ones doing it.'

The Co-op Group has announced that its chief executive, Shirine Khoury-Haq, will step down this weekend after a challenging year that included a cyber-attack and recent claims of a “toxic” culture at the business.Khoury-Haq will depart on 29 March, and Kate Allum, a board member and former boss of the dairy group First Milk, will step in as interim boss while a permanent replacement is sought.The company, which owns more than 800 funeral parlours and an insurance and legal advisory business, as well as operating more than 2,000 convenience stores, reported an underlying loss of £125m. This is a significant drop from a £45m profit the year before, largely due to a £107m profits hit from the damaging IT hack.Khoury-Haq denied that her resignation was linked to the allegations of a toxic culture, stating that her decision to leave was a personal one. She expressed her desire to “go and do something else”.Sales at Co-op fell 2.3% to £11bn in the year to 3 January, following the mutual’s shops being left with gaps on shelves after the cyber-attack, which knocked £285m off sales.The group cited a “contracting convenience market” and “layered cost headwinds” of about £150m during the year, due to increases in employers’ national insurance, pay and packaging taxes.Khoury-Haq’s departure comes a month after reports of concerns about the culture at the top of the group. In February, the Co-op defended the behaviour of its bosses after reports said senior managers had complained of a “toxic” environment at the retailer.

UK clothing and homeware retailer Next has issued a warning that the ongoing conflict in the Middle East could lead to increased costs and potential price hikes. The company expects the conflict to add £15m to its costs over the next three months.Next stated that it is currently offsetting additional costs on fuel and air freight with savings elsewhere, and it does not expect any impact on profits for the year ahead. However, if the conflict persists beyond three months, prices will have to go up.The company has upped its profit guidance by £8m to £1.2bn for the year to January 2027, following better-than-expected sales in January. Next also noted that sales in the Middle East, which account for 6% of group turnover, could be adversely affected until the summer.Next's pre-tax profits rose 14.5% to £1.16bn in the year to January, with sales increasing by almost 11% to £7bn. The company is focused on cutting costs, including the increased use of AI in warehouse operations to improve efficiency.The retailer has increased its stock holdings by 6% to protect against potential supply chain delays. Next also noted that the conflict's impact on supply chain resilience, freight rates, factory gate prices, and consumer demand is uncertain and will depend on the conflict's duration and its impact on the world's energy infrastructure.

Solar panel sales have surged dramatically since the onset of the Iran war, according to Octopus Energy, with British households increasingly opting for larger rooftop installations to achieve energy independence.The company reported a 54% increase in sales this month compared to the same period last month, marking a significant shift in consumer behavior amid global energy uncertainty.Rebecca Dibb-Simkin, Octopus Energy's chief product officer, observed: "We are seeing a massive shift as people stop just asking and start acting. British families are tired of being held hostage by global fossil fuel prices. By switching to solar and heat pumps, they are becoming their own power stations, locking in low costs and protecting their wallets for the long term."Octopus noted that many customers are choosing "supersize" systems with 12 panels instead of the typical 10-panel arrays. Additionally, heat pump sales have increased by more than 50%, while electric vehicle charger systems have seen a 20% rise in sales.Greg Jackson, Octopus Energy's chief executive, described a "huge jolt" in solar sales compared to February. On March 17, the company reported a 27% increase in solar sales inquiries since the start of the Iran war.Good Energy, another green electricity supplier, confirmed this trend, reporting a doubling of interest in solar panels over the past three months.Nigel Pocklington, Good Energy's chief executive, emphasized: "The most effective way to bring bills down over the long term is to double down on renewables, alongside storage and flexibility, so more of our power comes from predictable, homegrown sources. We should be putting solar on any building that can take it. That's how we cut costs, strengthen energy security and give people real control over the energy they rely on every day."The market is poised for further growth with plug-in solar kits expected to become available from high street retailers and supermarkets in the coming months. The government recently announced that most new homes will likely have solar panels from 2028 and will lift a ban on sales of these kits.Andrew Dickinson, head of infrastructure at Heligan Group, explained: "Given the recent geopolitical events, the UK's reliance on global energy markets has become front and centre. The solution lies in a series of short-term initiatives to address the immediate impact of rising energy prices on homeowners. Plug-in solar is one of these solutions that is expected to lower the barriers to entry for homeowners. The previously lengthy process of roof assessment, design and installation by a specialist technician will no longer be necessary."A recent report from Electrify Britain, backed by Octopus, found that solar panels and heat pumps would significantly reduce vulnerability to fossil fuel price fluctuations. The report "Plug In, Pay Less" revealed that houses using these technologies would be almost immune to fossil fuel price rises: a 30% increase in wholesale gas and oil prices would translate into only a 1.7% rise in energy bills by 2035 for households using no gas or oil appliances.Energy bills are expected to rise by more than £300 this July, according to Cornwall Insight, a consultancy. Jess Ralston, head of energy at the Energy and Climate Intelligence Unit, commented: "Predictions of energy bills rising by hundreds of pounds will feel like deja vu to hard-working families as yet another gas price crisis pushes up the cost of living. Many are still saddled with debt from the last gas crisis while Putin and the oil and gas companies stand to benefit."Ralston added: "These wars and the global gas market are clearly beyond the UK's control, so the only way we have to permanently stabilise bills is to cut our use of gas and that means switching to electric heat pumps and renewables that squeeze gas power plants off the grid."Octopus Energy also noted a one-third increase in inquiries about leasing electric vehicles, further indicating a broader shift toward renewable energy solutions among British consumers.

The United States Department of State has approved a significant arms deal worth $16.5 billion to Gulf states, including the United Arab Emirates, Kuwait, and Jordan. This move comes as tensions between the US and Iran continue to intensify. The deal includes $8.4 billion worth of arms to the United Arab Emirates, which will be used to purchase drones, missiles, radar systems, and F-16 aircraft. Additionally, the US has approved roughly $8 billion for air and missile defense radar systems to Kuwait. Jordan will receive an additional $70.5 million to cover aircraft and munition support. The State Department stated that the proposed sale will support the foreign policy and national security objectives of the United States by improving the security of a major defense partner. The UAE is considered a force for political stability and economic progress in the Middle East. This arms deal comes amid ever-increasing tensions between the US and Iran. The administration of US President Donald Trump joined Israel in attacking Iran on February 28, prompting fears of a protracted regional conflict. The war has also caused energy prices around the world to surge. Iran has largely choked off tanker shipments through the Strait of Hormuz, a waterway through which a fifth of the world’s oil and gas travels. Gas prices in the United States have jumped from $3.10 per gallon ($0.82 per litre) on average this time last month to $3.88 ($1.02 per litre) on Thursday, according to the American Automobile Association (AAA). The principal contractors in Thursday’s proposed sales will include RTX Corporation, Northrop Grumman, and Lockheed Martin Corporation. Despite the deals, all three companies’ stocks are trending downward on Wall Street. The Pentagon is seeking more money to fund the war, with the US Department of Defense seeking an additional $200 billion, according to The Associated Press. Defense Secretary Pete Hegseth acknowledged that he was seeking a significant spending boost from Congress.

The chasm between Silicon Valley's tech elite and everyday people is growing ever larger, as the industry doubles down on artificial intelligence. Nvidia's CEO Jensen Huang predicts $1tn in sales by 2028, a staggering figure that equates to 3% of the entire US yearly GDP.Meanwhile, 65% of Americans don't use AI in their work at all, according to Pew Research. The survey also shows that Americans are wary of AI and believe both political parties are regulating it poorly. Meta is reallocating huge amounts of its spending to AI, cutting jobs and scaling back metaverse ambitions. The company's Reality Labs division has recorded losses of $80bn since 2020.In a stark illustration of the divide, Mark Zuckerberg is building an AI agent to perform his work as CEO of Meta. The AI industry is splitting away from the lives of everyday people, with exclusive polling conducted for the Guardian finding that twice as many Americans believe their financial security is getting worse than better.In other tech news, Tesla's Cybertruck has been involved in several fiery crashes, resulting in fatalities and lawsuits. The vehicle's unique design and materials have raised safety concerns, with experts alleging that the truck's design led to these worst-case scenarios.

Around 15 years ago, Ashley Markle was introduced to a culinary curiosity that would later become a global phenomenon. While staying at her aunt's house, she encountered a small, plastic-wrapped biscuit that would forever change her perception of cookies. What began as an unknown airline snack evolved into one of the fastest-growing biscuit brands in the US, with Markle becoming an unwitting early adopter of what would become a cultural movement.The spiced caramel biscuit, created in 1932 by Belgian company Lotus, has experienced remarkable peaks in popularity over the past decade. From being described as 'crack in a jar' in 2014 to becoming a staple in freakshakes in 2016, the brand has consistently found new ways to capture consumer interest. The pandemic home-baking boom in 2021 propelled Biscoff into social media stardom, with chef Jon Watts demonstrating multiple Biscoff recipes on daytime television.In January 2026, Biscoff experienced another viral surge, particularly on TikTok and Instagram, where users obsessively shared recipes for a 'Japanese cheesecake' featuring the biscuits. Markle, a social media creator specializing in snack recipes, has seen her Biscoff-related content accumulate millions of views, including a cheesecake recipe that garnered over 4 million views and a two-ingredient cookie recipe with 5.6 million views.The phenomenon extends beyond social media. A teacher named Raj developed such an affinity for Biscoff that he purchased multiple boxes, declaring: 'I'd smoke Biscoff if I could.' At his school, colleagues use the biscuits as incentives for students to attend tutoring sessions, demonstrating the brand's cultural penetration.Food industry experts attribute Biscoff's success to several converging trends. Lisa Harris, co-founder of food consultancy Harris and Hayes, explains: 'Biscoff isn't a single trend in itself, more an expression of various converging trends.' The brand taps into nostalgia, accessible indulgence, and versatility, allowing it to appear in everything from drinks to ice cream to desserts.The brand's partnerships with other companies exemplify modern 'collab culture', with Harris noting that products with distinctive flavors often develop a life of their own among consumers. 'Fans run with it and feel as if they have ownership over the product as much as the brand itself does,' she observes.Lotus Bakeries has responded strategically to the social media buzz. The company is removing the Lotus embossing from biscuits, replacing it with the word Biscoff to better resonate with younger shoppers. Niamh Leonard-Bedwell, fast-moving consumer goods editor at The Grocer, notes: 'In the week to January 17, their volume sales were up 30% on the same time last year.'The business impact has been substantial. In its 2025 annual results, Lotus announced a 10% revenue increase, with more than half coming from the Biscoff brand. The company has expanded internationally with factories in the US and Thailand, with founder's grandson Jan Boone declaring: 'We want to conquer the world.'Despite its sweet reputation, Biscoff is venturing into savory territory with recipes like prawns in Biscoff sauce and creamy Biscoff duck breast. However, chef Jon Watts remains skeptical about these applications, preferring the biscuit's traditional uses in desserts and treats.Industry analysts believe Biscoff's universal appeal will sustain its popularity. Unlike divisive trends like matcha, Biscoff offers a 'quite universally likable flavor' that balances novelty with familiarity. As Kiti Soininen of Mintel notes: 'If it's that sort of safe adventure, where it's got that newness, that freshness, but it's pairing that with familiarity – that hits the mark with a lot of people.'Despite growing concerns about ultra-processed foods, Biscoff's traditional positioning may insulate it from criticism. There's a disconnect between how products are classified and consumer intuition, with Soininen observing: 'If my grandmother can have bought this then it can't be truly ultra-processed.'With retailers developing Biscoff-inspired products including porridge, tea, popcorn, and breakfast cereal, the trend shows no signs of abating. As Markle predicts: 'I don't see anybody deciding that they don't like Biscoff any more.'

The UK's manufacturing sector has been hit by the sharpest rise in cost inflation since Black Wednesday in 1992, as the conflict in the Middle East drives up oil prices and disrupts supply chains. According to the Purchasing Managers' Index (PMI), cost inflation in manufacturing jumped to its highest level since October 2022, marking the largest month-on-month change since 1992.The rapid increases in costs mainly relate to fuel, transportation, and energy-intensive raw materials. The composite PMI index, covering services and manufacturing, stood at 51, suggesting the economy is still expanding, but at a sharply slower pace than the 53.7 seen in February.Chris Williamson, chief business economist at S&P; Global Market Intelligence, said: "Output growth across manufacturing and services has slowed to a crawl as companies blamed lost business directly on the events in the Middle East, whether through heightened risk aversion among customers, surging price pressures, higher interest rates, or via travel and supply chain disruptions."The CBI's survey of the retail sector also showed the fastest annual decline in sales volumes since April 2020, with the balance of retailers reporting rising sales at -52% in March, down from -43% in February.Martin Sartorius, lead economist at the CBI, said: "Retailers report that weak economic conditions continue to weigh on household spending, with subdued activity also evident across the broader distribution sector."Emily Sawicz, a director and industrials senior analyst at RSM UK, said: "Despite some resilience, geopolitical tensions remain a key concern for UK manufacturers – underscoring that conditions remain highly uncertain. The recovery many hoped to see take hold in 2026 now appears likely to be delayed at best, as rising energy costs and persistent inflation risks threaten to slow momentum."

The Shift in Apple's Navigation Monetization StrategyApple Maps has evolved from a controversial launch to a functional competitor, but the Cupertino giant is now preparing to introduce a new revenue stream that could fundamentally alter the app's user experience. According to reports from Bloomberg, Apple is gearing up to launch search-based advertising in its iOS Maps app later this year, with an official announcement expected as early as this month. This move signals a strategic pivot from Apple's traditional "walled garden" approach to monetization, directly challenging the long-standing dominance of Google Maps in the local search space.How the Ad Model Will FunctionThe proposed advertising model is expected to operate on a bidding system, similar to Google's approach. Businesses will bid for the opportunity to appear in "Top Results" when users search for specific terms, such as restaurants, bars, or retail stores. Unlike traditional banner ads, these placements are contextually relevant, appearing directly within the search results list. This integration aims to provide users with immediate access to local businesses while generating revenue for Apple, a model that Bing Maps has successfully utilized for years.Financial Implications for AppleWhile the specific financial targets have not been disclosed, the introduction of Maps ads represents a significant opportunity for Apple to diversify its revenue streams. As Apple hardware sales face saturation in certain markets, software and services revenue becomes increasingly critical. By monetizing a core utility app like Maps, Apple can capture a slice of the local advertising market, potentially generating billions in annual revenue if the user base engagement remains high.The Privacy Paradox in Location ServicesThe most significant challenge Apple faces with this rollout is the potential erosion of its core brand promise: privacy. Apple has historically differentiated itself from competitors by emphasizing user data protection and the lack of tracking cookies. Introducing ads based on location history and search terms could create a conflict of interest. If users perceive that their location data is being used to serve targeted advertisements, it may undermine the trust that has been carefully cultivated around the Apple ecosystem.Future Outlook: Balancing Revenue and User ExperienceLooking ahead, Apple will need to execute a delicate balancing act. The success of Maps ads will depend heavily on transparency and user control. If Apple can clearly distinguish between organic results and paid placements, and if the ads are genuinely useful rather than intrusive, the transition may be smooth. However, if the ads disrupt the seamless experience of the location history widget or compromise privacy standards, Apple risks alienating its most loyal users. The coming months will be critical in determining whether this revenue strategy strengthens or weakens Apple's position in the tech landscape.