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Lloyds Banking Group is embroiled in a significant court battle with approximately 30,000 car loan customers who are seeking £66m in compensation. The claims, being handled by the law firm Courmacs Legal, stem from allegations that Lloyds' motor finance arm, Black Horse, engaged in unfair commission arrangements with car dealers, leading to customers being overcharged for their loans. This case is part of a broader car loans commission scandal that has affected numerous consumers. The Financial Conduct Authority (FCA) had proposed a redress scheme worth an estimated £11bn to compensate affected customers. However, the claimants have opted to pursue a court case instead, citing concerns that the FCA's scheme may not provide adequate compensation. Under the FCA's proposed scheme, consumers were expected to receive an average payout of £700 per claim, which is less than half of the £1,500 average payout recommended by some consumer groups. This discrepancy has led claims law firms to argue that the scheme favors lenders over consumers. The court case, expected to be filed in the coming weeks, marks a significant development in the ongoing car finance mis-selling scandal. Courmacs Legal will represent the 30,000 claimants, taking a 28% cut of any successful payout. The firm believes that pursuing a court case is necessary to ensure that their clients receive fair compensation. A spokesperson for the FCA emphasized that their redress scheme is designed to provide consumers with fair compensation quickly and without incurring high fees. Meanwhile, Lloyds Bank has declined to comment on the matter. This case is likely to be the first in a series of omnibus suits against other lenders involved in the motor finance mis-selling scandal. A court of appeal case brought by Lloyds and other banks is currently pending, which could potentially impact the progression of Courmacs's omnibus claims.

The boss of Asda, the UK's second-largest fuel retailer, has warned of temporary shortages at petrol pumps due to the ongoing conflict in the Middle East. Allan Leighton, executive chair of Asda, stated that the company has been experiencing high demand from drivers as fuel prices have surged over the past four weeks.Leighton emphasized that the temporary shortages have only affected the odd pump at a small number of Asda's petrol forecourts, typically when customers arrive at a time the retailer is waiting for a fuel delivery. He added that these shortages are temporary and addressed quickly.Petrol and diesel prices have climbed significantly since the US and Israel began their campaign against Iran on 28 February. The average price of petrol in the UK rose above 150p a litre for the first time since May 2024, reaching 150.11p, according to the RAC. Diesel prices have also increased, averaging 177.68p a litre.Leighton rejected claims that fuel retailers might be 'profiteering' from the crisis by raising their prices, stating that Asda's profit margin is coming under pressure from higher fuel costs. He also noted that the government is benefiting from the situation through increased tax revenue.The global price of oil has moved higher again, climbing 2.5% to almost $111 a barrel. This increase is likely to keep petrol and diesel prices higher in the coming weeks, affecting motorists during the Easter weekend.

Lloyds Banking Group has suffered a significant data breach, exposing personal information of nearly 500,000 customers. The incident occurred due to an IT glitch in its mobile banking apps, which allowed some users to view others' account details, national insurance numbers, and payment references. The glitch, caused by a software defect introduced during an IT update on March 12, potentially affected up to 447,936 customers. Approximately 114,182 people ended up clicking into transactions that revealed sensitive information. Lloyds reported the incident to the Financial Conduct Authority and the Information Commissioner's Office within the required 72 hours. The bank has assured that there is currently no evidence of misuse or malicious activity. The incident raises concerns about customer protections in the digital banking era, especially as banks continue to close branches and push users towards online services. Lloyds has paid £139,000 to compensate 3,625 customers for distress and inconvenience, although no financial losses were reported. The Treasury committee chair, Meg Hillier, emphasized the trade-off between convenience and security in modern banking, stating that consumers must understand the risks associated with online interactions. Lloyds will provide further updates on the incident to the committee in April and September, and is committed to addressing its responsibilities towards affected customers.

National Savings & Investment (NS&I;), a state-owned savings bank in the UK, has admitted to a long-running administrative error that has resulted in nearly £500m in missing payments to bereaved families. The bank's chief executive, Dax Harkins, was forced out amid the scandal.NS&I;, which holds over £240bn for 24 million customers, has been accused of a series of errors dating back years. The bank allegedly lost track of investments and withheld premium bond prizes from the families of deceased savers. Some families had to pay lawyers to recover their money.The pensions minister, Torsten Bell, confirmed that 37,500 bereavement claims were potentially affected, with a total value of £476m. He stated that the problem had been reported to ministers in December last year and that NS&I;'s new CEO, Sir Jim Harra, would work to resolve the issue.NS&I; has apologized for the errors, stating that it had identified an issue where the estates of deceased customers were not always repaid money from all of their accounts after a bereavement claim. The bank has introduced robust measures to ensure this does not happen again.To rectify the situation, NS&I; will publish a plan in May detailing how people will be reunited with their money. The plan will confirm the number of missing payments and how the representatives of estates will be contacted. Estates may receive interest on savings as well as compensation. The government has promised that the cash is '100% safe' and that returning it will not present an additional liability to the taxpayer.

The ongoing energy crisis in Britain has exposed the consequences of successive governments' reliance on short-term, vote-winning policies, leaving the country vulnerable to strategic coercion, particularly in the energy sector. Britain has significant potential in tidal stream energy, with about 50% of Europe's tidal resources available within its territorial waters. This energy source is predictable, inexhaustible, and can be operational within three years of consent, independent of global energy prices and weather variability. Despite its potential, government support for tidal stream energy remains a tiny fraction of that provided to offshore wind, well under 1%. With stronger support, its costs could fall to parity with wind within five years. Operational projects in Scotland have already generated more than 70 GWh, while costs are falling by around 17% a year. The constraint on tidal stream energy is not technical, but political short-termism. It is time for the government to act and provide stronger support for this industry. Additionally, the article suggests that rooftop solar and battery storage can be encouraged to provide more renewables without blighting the countryside. An obligation can be put on energy companies to encourage their customers to install solar, and customers can be encouraged to include battery storage with the solar panels. Over time, this can lead to grid-level storage hosted over the whole grid, providing resilience for the energy companies and a way for renewables to provide many of the UK's energy needs.

Egil Johansen, the landlord of the Kenton pub in Hackney, east London, describes recent incidents involving children as "like the wild west." He has now banned children entirely after a three-year-old fell down a cellar hatch while parents sat elsewhere, a five-year-old crashed into staff carrying drinks, and six parents brought 10 hyperactive children after a birthday party while ignoring their behavior."In every case, the parents blame us when something goes wrong or get really angry when we ask them to control their children," says Johansen, who has run the pub for 17 years. "I'm legally obliged to keep children safe on my premises and if the parents let their children run riot, the only answer is to not allow them in at all."Johansen initially tried banning children only after 5pm, but this interim measure failed to address the underlying issues. Despite online criticism framing him as the "baddie," he expresses sadness about the situation: "I'm a publican; I'm a people-person. It gives me no joy to ban anyone, but it's just not safe: parents don't control their children and our other customers were beginning to go elsewhere. I had no choice."The Kenton's decision reflects a growing trend among UK pubs seeking to differentiate themselves from establishments that "resemble soft play centres without the ball pit." While some welcome this shift, others view it as unwelcoming to families, creating a culture war in the pub industry.Lee Jones, landlord of the Brewers Arms in West Malvern, Worcestershire, reversed a previous child ban: "We're dog-friendly, child-friendly, adult-friendly. We're just friendly – we don't distinguish. Pubs are for the community and I don't see bans in the spirit of what we're here for." Jones reports that when children become rowdy, staff can address the issue with parents, though this is rarely needed.Stephen Boyd, who runs the Alma in south London, took a different approach after attempting to attract young families. He found families with children consumed disproportionate time and resources with special requests for diluted drinks, heated beverages, and customized meals, while adult customers waited longer for their orders."You just need a couple screaming, banging on a table or running up and down, and it dictates the whole atmosphere of the pub," Boyd says. "Parents would take massive umbrage if staff asked them to stop their children doing something." After implementing a child ban, he describes the change as "a fucking revelation" with staff retention improving and takings doubling.Despite the positive results, Boyd faced significant backlash: "I got a lot of online hate. Mainly from people who had never been to the pub but felt I was doing something morally hateful."Tom Stainer, chief executive of the Campaign for Real Ale, acknowledges the debate is "very live" but emphasizes: "But you do have to look at the responsibility of the parents in these situations, not just at the pubs. They're the ones responsible for making sure that their children behave."Financial considerations also drive some decisions. Mandy Keefe, landlady of the Wheel Inn in Ashford, banned children partly for behavioral reasons but also financial ones: "If a third of my Sunday customers were children eating from a reduced-rate child's menu and not drinking any alcohol, that wouldn't be financially viable."Across the UK, pubs are making individual decisions based on their specific circumstances, but as Johansen's experience demonstrates, it only takes one serious incident to settle the question for good.

Solar panel sales have surged dramatically since the onset of the Iran war, according to Octopus Energy, with British households increasingly opting for larger rooftop installations to achieve energy independence.The company reported a 54% increase in sales this month compared to the same period last month, marking a significant shift in consumer behavior amid global energy uncertainty.Rebecca Dibb-Simkin, Octopus Energy's chief product officer, observed: "We are seeing a massive shift as people stop just asking and start acting. British families are tired of being held hostage by global fossil fuel prices. By switching to solar and heat pumps, they are becoming their own power stations, locking in low costs and protecting their wallets for the long term."Octopus noted that many customers are choosing "supersize" systems with 12 panels instead of the typical 10-panel arrays. Additionally, heat pump sales have increased by more than 50%, while electric vehicle charger systems have seen a 20% rise in sales.Greg Jackson, Octopus Energy's chief executive, described a "huge jolt" in solar sales compared to February. On March 17, the company reported a 27% increase in solar sales inquiries since the start of the Iran war.Good Energy, another green electricity supplier, confirmed this trend, reporting a doubling of interest in solar panels over the past three months.Nigel Pocklington, Good Energy's chief executive, emphasized: "The most effective way to bring bills down over the long term is to double down on renewables, alongside storage and flexibility, so more of our power comes from predictable, homegrown sources. We should be putting solar on any building that can take it. That's how we cut costs, strengthen energy security and give people real control over the energy they rely on every day."The market is poised for further growth with plug-in solar kits expected to become available from high street retailers and supermarkets in the coming months. The government recently announced that most new homes will likely have solar panels from 2028 and will lift a ban on sales of these kits.Andrew Dickinson, head of infrastructure at Heligan Group, explained: "Given the recent geopolitical events, the UK's reliance on global energy markets has become front and centre. The solution lies in a series of short-term initiatives to address the immediate impact of rising energy prices on homeowners. Plug-in solar is one of these solutions that is expected to lower the barriers to entry for homeowners. The previously lengthy process of roof assessment, design and installation by a specialist technician will no longer be necessary."A recent report from Electrify Britain, backed by Octopus, found that solar panels and heat pumps would significantly reduce vulnerability to fossil fuel price fluctuations. The report "Plug In, Pay Less" revealed that houses using these technologies would be almost immune to fossil fuel price rises: a 30% increase in wholesale gas and oil prices would translate into only a 1.7% rise in energy bills by 2035 for households using no gas or oil appliances.Energy bills are expected to rise by more than £300 this July, according to Cornwall Insight, a consultancy. Jess Ralston, head of energy at the Energy and Climate Intelligence Unit, commented: "Predictions of energy bills rising by hundreds of pounds will feel like deja vu to hard-working families as yet another gas price crisis pushes up the cost of living. Many are still saddled with debt from the last gas crisis while Putin and the oil and gas companies stand to benefit."Ralston added: "These wars and the global gas market are clearly beyond the UK's control, so the only way we have to permanently stabilise bills is to cut our use of gas and that means switching to electric heat pumps and renewables that squeeze gas power plants off the grid."Octopus Energy also noted a one-third increase in inquiries about leasing electric vehicles, further indicating a broader shift toward renewable energy solutions among British consumers.

National Savings and Investments (NS&I;) is preparing to make a significant payout to customers who have been affected by a savings scandal. The bank is expected to repay hundreds of millions of pounds to approximately 37,000 people whose money was misplaced due to historical failings.The government-backed savings institution is in discussions with the Treasury to compensate these customers, with the exact amount yet to be determined. This payout would not be considered compensation but rather a reimbursement for money that customers did not receive.The scandal involves reports of bereaved families not receiving money that was rightfully theirs, as well as complaints that NS&I; failed to pay out premium bond prizes to the families of deceased savers. The bank has apologized for the poor customer service, particularly during sensitive times.The pensions minister, Torsten Bell, is expected to address the issue in a statement to the House of Commons. NS&I; holds over £100bn for around 26 million customers and is one of the largest savings organizations in the UK. The bank recently faced criticism over the spiralling cost of its modernisation programme, which has risen from £1.3bn to £3bn.A spokesperson for NS&I; said: “We recognise that dealing with bereavement can be challenging and would like to apologise to anyone who has not received the customer service from NS&I; that they should expect, particularly at such a sensitive time.”

QatarEnergy has invoked force majeure on certain long-term liquefied natural gas (LNG) supply contracts, impacting customers in Italy, Belgium, South Korea, and China. This decision comes as the company faces production and supply disruptions due to the ongoing conflict between the US, Israel, and Iran.The force majeure clause, commonly included in contracts, allows a party to be excused from its obligations under unforeseen circumstances. This is not an isolated incident, as petroleum companies in Kuwait and Bahrain have also recently invoked force majeure.The global energy market has been significantly affected since the US and Israel began their attacks on Iran on February 28. Iranian missile and drone strikes across the Middle East, particularly in the Gulf region, have targeted crucial oil and gas facilities. These actions have led to international condemnation and have essentially closed the Strait of Hormuz, a vital waterway through which approximately one-fifth of the world's oil and LNG supplies pass.QatarEnergy's CEO, Saad al-Kaabi, recently reported that an Iranian attack on Qatar's Ras Laffan gas facility resulted in the loss of about 17 percent of the country's LNG export capacity. This damage is expected to cause an estimated $20 billion in lost annual revenue and threatens supplies to Europe and Asia. The repairs are anticipated to sideline 12.8 million tonnes of LNG production per year for three to five years.The conflict escalated after the Israeli military targeted Iran's offshore South Pars gasfield, prompting Qatar and other Gulf countries to condemn the attacks on energy infrastructure. These actions are viewed as threats to global energy security and violate international law and the United Nations Charter.